Lightspeed Commerce Inc.
Media Report
Lightspeed Commerce has significantly reduced headcount in its customer support team after AI resolved over 80 percent of inbound chat interactions. The company boosted overall gross margins through this AI-driven workforce reduction.
Key Facts
- Announced Date
- March 7, 2026
- Province
- Ontario
- City
- Toronto
- Industry
- Technology
- Company Type
- public
- Source
- News Media
Company Info
- English Name
- Lightspeed Commerce Inc.