Canada Revenue Agency Layoffs 2025 — 1,800 Jobs Cut in Canada
1,800
employees affected
Media Report
The Canada Revenue Agency laid off approximately 1,800 call center employees in May and June 2025, but subsequently rehired about 160 agents and extended contracts for others following public complaints about long wait times. The agency is implementing a 100-day improvement plan that includes self-service expansion, AI chatbot deployment, and increased staffing to address service delivery issues.
Key Facts
- Announced Date
- May 1, 2025
- Province
- Canada-wide
- Industry
- Government
- Laid Off
- 1,800
- Company Type
- government
- Source
- News Media
Company Info
- English Name
- Canada Revenue Agency
Other Government Layoffs in Canada
Government of Canada Layoffs 2026
Canada-wide, Canada
Public Service Alliance of Canada (PSAC) Layoffs 2026
Canada-wide, Canada
Mi'kmaw Native Friendship Centre Layoffs 2026
Nova Scotia, Canada
Bureau of Pension Advocates Layoffs 2026
Ontario, Canada
Correctional Service Canada Layoffs 2026
Canada-wide, Canada