Layoffs Canada

Canada Revenue Agency Layoffs 2025 — 3,300 Jobs Cut in National, Canada

3,300
employees affected
Media Report

The Canada Revenue Agency has laid off nearly 3,300 call centre employees since May 2024, resulting in fewer than 5% of callers being able to reach an agent according to the Union of Taxation Employees. Further job cuts are expected due to Prime Minister Mark Carney's directive for federal ministries to reduce spending by 7.5% in fiscal 2026, 10% in 2027, and 15% in 2028-29.

Key Facts

Announced Date
August 23, 2025
Province
National
Industry
Government
Laid Off
3,300
Company Type
government
Source
News Media

Company Info

English Name
Canada Revenue Agency

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Raw Data (10 source articles)

Federal union denounces cuts at CRA call centres

CTV News·Aug 21, 2025

Fed-up Canadians say no one at CRA is taking their call. The union says it's set to get worse

CBC·Aug 23, 2025

"It's got to change": Island MP lashes out at CRA delays

CHEK News·Aug 31, 2025

CRA complaints on the rise as deep job cuts forecast: ‘I’ll be honest, we’re swamped’

The Hill Times·Aug 12, 2025

Canada Revenue Agency extends contracts of 850 call centre workers amid complaints

Ottawa Citizen·Aug 25, 2025

CRA extends contracts of 850 call-centre workers as union raises concerns over staffing levels

The Globe and Mail·Aug 25, 2025

Union warns that upcoming cuts could affect Canada Revenue Agency workers on Prince Edward Island

CBC·Aug 27, 2025

Canada on Hold: PSAC and UTE launch campaign to save call centre jobs

Public Service Alliance of Canada·Aug 21, 2025

CRA extends contracts for 850 call centre workers amid complaints

Canadian HR Reporter·Aug 26, 2025

Union leader warns of CRA job cuts after wait times ‘exploded’ to 3.5 hours

CTV News·Aug 27, 2025