Metrolinx Layoffs 2025 — 40 Jobs Cut in Ontario, Canada
40
employees affected
Media Report
Metrolinx laid off more than 40 customer service employees from the GO Contact Centre during the week of July 7, 2025, transferring their functions to HGS Canada, a company headquartered in India. The layoffs occurred days before Metrolinx apologized for using AI in a social media response to customer concerns following a Coldplay concert at Rogers Stadium.
Key Facts
- Announced Date
- July 23, 2025
- Effective Date
- July 7, 2025
- Province
- Ontario
- City
- Toronto
- Industry
- Transportation
- Laid Off
- 40
- Company Type
- government
- Source
- News Media
Company Info
- English Name
- Metrolinx
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