Layoffs Canada

Rogers Communications Inc. Layoffs 2025 — 900 Jobs Cut in Canada

900
employees affected
Media Report

Rogers Communications ended its contract with external customer-service firm Foundever, resulting in approximately 900 job losses across Canada as the telecom company shifts to AI-powered chat support. The layoffs affect a mix of short and long-serving staff who were previously outsourced to Foundever for customer service roles.

Key Facts

Announced Date
July 11, 2025
Province
Canada-wide
Industry
Media & Telecom
Laid Off
900
Company Type
public
Source
News Media

Company Info

English Name
Rogers Communications Inc.

Other Media & Telecom Layoffs in Canada

View all Media & Telecom layoffs in Canada →

Raw Data (4 source articles)

Rogers ends contract with external customer-service firm, results in hundreds of job losses

The Globe and Mail·Jul 11, 2025

Rogers Turns to AI Chatbot, Cuts Partner Call Centre Jobs

iPhone in Canada·Jul 13, 2025

‘Company only needed staff to train AI’, Rogers’ ex-employees speak out after mass layoff

The Financial Express·Jul 9, 2025

Rogers Employee Says Company Used Workers to Train AI Replacements

thedeepdive.ca·Jul 9, 2025